Cookie policy
This page lists every cookie f-ai's website and app set, who sets it, why and for how long. Necessary cookies are set because you cannot sign in without them; every other cookie is set only after you agree, and you can change your choice at any time from Cookie settings at the foot of every page.
1. What cookies are
Small files a website stores in your browser so it can recognise you on your next request - for example, that you are signed in.
2. Necessary cookies (always on)
| Name | Set by | What it is for | How long |
|---|---|---|---|
| access_token | f-ai | Keeps you signed in; readable only by f-ai's server | Until your session ends (about an hour), renewed while you work |
| refresh_token | f-ai | Renews your session without asking for your password again | 30 days, or until you sign out |
| mfa_pending_access, mfa_pending_refresh | f-ai | Holds your sign-in while you enter your two-step code | 10 minutes |
| fai_reset_proof | f-ai | Proves a password-reset link was opened in this browser | 1 hour |
| cookie_consent | f-ai | Remembers your choice on this page (kept in your browser's storage, not a cookie) | Until you change it or clear your browser |
- access_token
- Keeps you signed in; readable only by f-ai's server
- f-ai · Until your session ends (about an hour), renewed while you work
- refresh_token
- Renews your session without asking for your password again
- f-ai · 30 days, or until you sign out
- mfa_pending_access, mfa_pending_refresh
- Holds your sign-in while you enter your two-step code
- f-ai · 10 minutes
- fai_reset_proof
- Proves a password-reset link was opened in this browser
- f-ai · 1 hour
- cookie_consent
- Remembers your choice on this page (kept in your browser's storage, not a cookie)
- f-ai · Until you change it or clear your browser
3. Analytics cookies (only with your consent)
| Name | Set by | What it is for | How long |
|---|---|---|---|
| _ga, _ga_<id> | Google Analytics | Counts visits and how the public website is used, so we can improve it; set only on the public pages, never inside the app | As set by Google; removed from use when you withdraw consent |
- _ga, _ga_<id>
- Counts visits and how the public website is used, so we can improve it; set only on the public pages, never inside the app
- Google Analytics · As set by Google; removed from use when you withdraw consent
No advertising or marketing cookie is set by f-ai.
4. Services that set cookies only when you use them
- Chat (MSG91): nothing loads until you open the chat; once opened, MSG91 and the services it uses may set their own cookies.
- Payments (Razorpay): only on the checkout, when you pay for a plan.
Each of these services handles its cookies under its own privacy policy.
5. Changing your choice
Use Cookie settings at the foot of any page to turn analytics on or off - as easily as you agreed. Your browser's settings can also delete cookies; deleting the necessary ones signs you out.
6. Your rights
Under applicable privacy laws in your jurisdiction:
- Right to know what cookies are in use
- Right to withdraw consent for non-essential cookies
- Right to request deletion of your data
- Right to file complaints with regulatory authorities
7. Changes to this page
When a cookie is added or changed, this page is updated first; a new optional cookie is set only after you agree to it.
8. Contact
If you have questions about this policy:
By using f-ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Cookie Policy.