# Cookie policy | f-ai

> Every cookie f-ai sets, who sets it, why and for how long - and how to change your choice.

Source: https://f-ai.in/intl/cookie-policy

# Cookie policy

This page lists every cookie f-ai's website and app set, who sets it, why and for how long. Necessary cookies are set because you cannot sign in without them; every other cookie is set only after you agree, and you can change your choice at any time from **Cookie settings** at the foot of every page.

## 1. What cookies are

Small files a website stores in your browser so it can recognise you on your next request - for example, that you are signed in.

## 2. Necessary cookies (always on)

| Name | Set by | What it is for | How long |
| --- | --- | --- | --- |
| access_token | f-ai | Keeps you signed in; readable only by f-ai's server | Until your session ends (about an hour), renewed while you work |
| refresh_token | f-ai | Renews your session without asking for your password again | 30 days, or until you sign out |
| mfa_pending_access, mfa_pending_refresh | f-ai | Holds your sign-in while you enter your two-step code | 10 minutes |
| fai_reset_proof | f-ai | Proves a password-reset link was opened in this browser | 1 hour |
| cookie_consent | f-ai | Remembers your choice on this page (kept in your browser's storage, not a cookie) | Until you change it or clear your browser |

**access_token**: Keeps you signed in; readable only by f-ai's server

**refresh_token**: Renews your session without asking for your password again

**mfa_pending_access, mfa_pending_refresh**: Holds your sign-in while you enter your two-step code

**fai_reset_proof**: Proves a password-reset link was opened in this browser

**cookie_consent**: Remembers your choice on this page (kept in your browser's storage, not a cookie)

## 3. Analytics cookies (only with your consent)

| Name | Set by | What it is for | How long |
| --- | --- | --- | --- |
| _ga, _ga_<id> | Google Analytics | Counts visits and how the public website is used, so we can improve it; set only on the public pages, never inside the app | As set by Google; removed from use when you withdraw consent |

**_ga, _ga_<id>**: Counts visits and how the public website is used, so we can improve it; set only on the public pages, never inside the app

No advertising or marketing cookie is set by f-ai.

## 4. Services that set cookies only when you use them

- **Chat (MSG91):** nothing loads until you open the chat; once opened, MSG91 and the services it uses may set their own cookies.
- **Payments (Razorpay):** only on the checkout, when you pay for a plan.

Each of these services handles its cookies under its own privacy policy.

## 5. Changing your choice

Use **Cookie settings** at the foot of any page to turn analytics on or off - as easily as you agreed. Your browser's settings can also delete cookies; deleting the necessary ones signs you out.

## 6. Your rights

Under applicable privacy laws in your jurisdiction:

- Right to know what cookies are in use
- Right to withdraw consent for non-essential cookies
- Right to request deletion of your data
- Right to file complaints with regulatory authorities

## 7. Changes to this page

When a cookie is added or changed, this page is updated first; a new optional cookie is set only after you agree to it.

## 8. Contact

If you have questions about this policy:

### Email

[info@f-ai.in](mailto:info@f-ai.in)

### Phone

+91-9452701180

### Address

Bengaluru, Karnataka, India

By using f-ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Cookie Policy.